Recruitment Operations Transformation Project Manager

Job Description

The Recruitment Operations Project Manager plays a key role in shaping and executing the Talent Acquisition (TA) technology, data, and process strategy. This role is responsible for driving the implementation of tools and systems that enhance efficiency, enabling data-driven decision making and scalable recruitment operations globally. 

This position will lead cross-functional projects focused on improving recruiter workflows, launching integrated TA technologies, refining reporting capabilities, and telling the “so what” story behind TA metrics to influence senior leadership decisions. The Project Manager will collaborate with global stakeholders to drive the execution of innovative solutions, ensuring alignment with strategic priorities. This role will also be responsible for identifying opportunities for process improvement, fostering a culture of continuous optimization, and ensuring the seamless integration of new tools and processes to enhance overall efficiency and effectiveness within Talent Acquisition. 

Responsibilities 

Technology & Process Optimization 

• Lead the global implementation and enhancement of TA systems, tools, and automation solutions. 

• Map, document, and continuously improve TA workflows to eliminate inefficiencies and enable scalability. 

• Partner with HRIS, IT, and TA teams to ensure tools are user-centric, aligned to business needs, and well-integrated across platforms. 

• Standardize systems usage and process adoption across regions, providing clear documentation and playbooks. 

• Ensure operational alignment with the latest global data privacy, compliance, and audit standards. 

Data Strategy, Governance & Reporting 

• Define and maintain global TA data standards to ensure consistency and quality across systems. 

• Build and maintain dashboards that enable visibility into pipeline health, performance, funnel metrics, and experience indicators. 

• Lead data deep dives to support demand forecasting, capacity planning, and workload distribution. 

• Tell the “so what” behind the data—delivering clear, actionable insights that shape TA strategy and influence senior stakeholders. 

Project & Change Management 

• Manage multiple, complex projects from scoping through to execution, ensuring alignment with business goals and timelines. 

• Develop change and communication plans to support the rollout and adoption of new systems or ways of working. 

• Coordinate across global teams to ensure consistent delivery and execution, escalating risks and dependencies as needed. 

Innovation & Continuous Improvement 

• Identify areas for optimization across the recruitment lifecycle using data, system usage insights, and stakeholder feedback. 

• Stay on top of industry trends, emerging technologies, and TA tech best practices—bringing forward relevant innovations for piloting or adoption. 

• Evaluate external vendors, tools, and AI capabilities that can improve recruiter efficiency, stakeholder experience, or decision-making speed. 

• Act as a strategic advisor to TA leadership, providing recommendations that combine internal performance data with broader market intelligence. 

Qualifications

• 7+ years of experience in Talent Acquisition Operations, HR Tech, or a global PMO setting. 

• Proven success in leading large-scale system or process implementations across geographies. 

• Deep understanding of TA metrics, capacity planning models, and data storytelling. 

• Experience with ATS (e.g., Workday), CRM, and reporting tools (e.g., Power BI, Tableau). 

• Strong stakeholder management and the ability to drive change across matrixed organizations. 

• Analytical mindset with the ability to synthesize complex data into compelling narratives and strategies. 

Additional Information

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

Want to keep up with our latest updates?

Follow us on: LinkedIn | Instagram | Twitter | Facebook

Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion